

Customer Story
October 12, 2024 | Behavioral Health Crisis
jurisdiction type
Municipal Police Department
call type
Emotionally Disturbed Person
department size
Small
State or province
Minnesota
To prevent potential harm, an officer deployed a BolaWrap device, successfully restraining the subject's legs. She immediately became compliant, was safely handcuffed, and sustained only a minor welt on her knee.
On October 12, 2024, Minnesota officers responded to reports of a female subject exhibiting erratic behavior near a Walgreens, displaying signs of mental health crisis including confusion, disorientation, and nonsensical speech.
The challenge was immediate: The subject was yelling, flailing her arms, not complying with commands, and began moving toward a busy roadway, raising serious safety concerns for both the subject and traffic.
The WrapWindow™ opened as the subject began moving toward the busy roadway, presenting the critical moment for intervention to prevent potential traffic-related harm.
Deployment and resolution: An officer deployed a BolaWrap device, successfully restraining the subject's legs and immediately stopping her movement toward the dangerous roadway area.
The outcome exceeded expectations: The subject immediately became compliant after deployment, was safely handcuffed with only a minor welt on her knee, and was transported by medics to a hospital for proper mental health evaluation.
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